Automation is the creation and application of technology to monitor and control the production and delivery of products and services.
Document automation is the design of systems and workflows that assist in the electronic documents.
Automation systems allows the companies to
ü Minimize data entry
ü Time and Cost savings due to decreased paper handling, document loading, storage, distribution like postage/shipping, faxes, telephone, labor and waste.
The basic functions are to replace the manual filling of the documents with template-based systems where the user automatically fills the document or data entry screen.